Privacy Policy

Introduction

4444x ("we", "us", or "our") operates the online gaming platform accessible at https://4444x.bet. This Privacy Policy describes in detail how we collect, use, store, and protect information about users ("you" or "your") who access our platform from Bangladesh and elsewhere. By registering an account, placing a bet, or otherwise using the 4444x platform, you acknowledge that you have read and understood this policy.

We are committed to handling your personal data responsibly, in accordance with applicable data protection principles. This document should be read alongside our Terms & Conditions and Responsible Gaming policy, which together govern your use of the 4444x platform.

Information We Collect

We collect several categories of information depending on how you interact with the 4444x platform. The categories below outline the scope of our data collection:

Account & Identity Information

• Full name and username chosen during registration
• Email address and mobile phone number
• Date of birth (used to verify the 21+ age requirement)
• Residential address, including city (e.g. Dhaka, Chittagong, Sylhet)
• National ID or other government-issued identification documents where required for KYC verification

Financial & Transaction Information

• Deposit and withdrawal transaction records, including amounts in BDT (৳)
• Mobile financial service details used for transactions (bKash, Nagad, Rocket, Upay)
• Bank account details where bank transfers are used (Dutch-Bangla Bank, City Bank, BRAC Bank, etc.)
• Betting history, game activity logs, and account balance records

Technical & Usage Information

• IP address, device type, operating system, and browser version
• Pages visited, time spent on platform, and navigation patterns
• Session identifiers and cookie data (see the Cookies section below)

How We Use Your Information

4444x uses the personal information we collect strictly for the following purposes. We do not use your data for purposes beyond those listed here without obtaining your separate consent:

• To create and manage your 4444x account, including identity verification and age checks (21+ compliance)
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer
• To deliver cricket betting, live casino, slot games, crash games, and other gaming services on the platform
• To comply with responsible gaming obligations, including monitoring for signs of problem gambling and enforcing self-exclusion requests
• To send you account-related notifications such as transaction confirmations, security alerts, and support responses
• To detect and prevent fraud, money laundering, and unauthorised account access
• To improve platform performance, fix technical issues, and develop new gaming features

Where we wish to use your data for direct marketing purposes (such as promotional offers and bonus notifications), we will seek your explicit opt-in consent. You may withdraw that consent at any time by contacting our support team at [email protected].

How We Share Your Information

4444x does not sell, rent, or trade your personal information. We share data with third parties only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose:

Payment Processors

When you make a deposit or request a withdrawal, your transaction details are shared with the relevant payment service provider (bKash, Nagad, Rocket, Upay, or your nominated bank) solely to complete that transaction. These providers operate under their own privacy and security policies and are contractually required to protect your data.

Game & Technology Providers

Certain platform features are powered by third-party technology providers including game studios such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. These providers may receive aggregated or anonymised technical data necessary to deliver their services. They do not receive your financial account details or government-issued identity documents.

Legal & Regulatory Obligations

We may disclose your personal information if required to do so by applicable law, a court order, or a lawful request from a government or regulatory authority. In such cases we will disclose only the minimum information required and, where legally permissible, will notify you of such disclosure.

Cookies & Tracking Technologies

4444x uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored by your browser. We use the following categories of cookies:

• Essential cookies — required for login sessions, security tokens, and basic platform functionality
• Performance cookies — used to measure page load times and identify technical errors so we can improve platform speed
• Functional cookies — remember your language preference, display settings, and recent activity to personalise your experience
• Analytics cookies — help us understand aggregate user behaviour and improve game and feature recommendations (data is anonymised before analysis)

You may manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies will affect platform functionality and may prevent you from logging in or completing transactions.

Data Retention

We retain your personal data for as long as your account remains active or as required to provide our services. Active account records are kept for the lifetime of your account plus a minimum of five (5) years following account closure, to satisfy regulatory and anti-money-laundering record-keeping requirements.

Financial transaction records are retained for a minimum of six (6) years to comply with financial record-keeping obligations. After the applicable retention period expires, personal data is securely deleted or irreversibly anonymised. You may request early deletion of non-mandatory data by contacting our support team; however, we cannot delete records required by applicable law or regulation.

Data Security

Protecting your personal data is a top priority at 4444x. We implement a multi-layered security framework designed to guard against unauthorised access, data breaches, and misuse. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers
• Encrypted storage of sensitive account data, including hashed passwords that are never stored in plaintext
• Role-based access controls, ensuring that only authorised personnel can access personal data, strictly on a need-to-know basis
• Regular security reviews and penetration testing to identify and address potential vulnerabilities before they can be exploited

While we apply industry-standard security practices, no system connected to the internet can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, we will notify affected users without undue delay and take all reasonable steps to mitigate the impact.

Your Rights Over Your Data

As a user of the 4444x platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable timeframe, typically within 30 days of receiving your request:

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this in a structured, commonly used, machine-readable format where technically feasible.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. Please note that corrections to identity documents may require you to provide supporting evidence.

Right to Erasure

Subject to our legal record-keeping obligations, you may request the deletion of personal data we hold about you. We will fulfil erasure requests to the maximum extent permitted by law. Certain transaction and account records cannot be deleted while we remain under a legal obligation to retain them.

Right to Restrict Processing

In certain circumstances, you may ask us to restrict the processing of your personal data — for example, while a dispute about accuracy is being resolved.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time. Upon receiving such an objection, we will immediately cease processing your data for that purpose.

Payment Data & Financial Privacy

4444x supports instant deposits and withdrawals for players in Bangladesh via bKash, Nagad, Rocket, and Upay, as well as via participating banks. When you use these services, the relevant financial data is processed securely and is used exclusively to execute and record the transaction.

We do not store full card numbers, CVV codes, or mobile banking PINs on our servers. Payment authentication is handled directly by your chosen payment provider using their own secure infrastructure. 4444x receives only a transaction reference and status confirmation — never your full payment credentials.

Children's Privacy

The 4444x platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not use or attempt to register on this platform.

If we become aware that we have inadvertently collected personal data from a person under 21, we will delete that data immediately and close the associated account. If you believe a minor has registered on our platform, please notify us immediately at [email protected].

Changes to This Privacy Policy

4444x reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other operational factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the 4444x platform after any changes to this policy are posted constitutes your acceptance of those changes. If you do not agree with the updated policy, you should stop using the platform and may request account closure by contacting [email protected].

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 4444x handles your personal data, our support team is available 24/7 to assist you.

Email us at: [email protected]

We aim to respond to all privacy-related enquiries within 3 business days. For urgent matters such as suspected unauthorised access to your account, please mark your message as urgent and we will prioritise your case.